Responsible Gaming
Gaming Should Be Entertainment, Not Income
At crossbordersydney.org, we believe that online casino gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Always gamble only with money you can afford to lose, and set strict limits on your time and spending before you play.
Age Verification
Online casino gaming in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province, whichever is higher). By accessing our site and participating in gaming activities, you confirm that you meet these age requirements and comply with all applicable local laws and regulations.
We reserve the right to verify your age at any time. Fraudulent age declarations may result in account suspension and forfeiture of funds.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:
- Chasing losses by gambling more to try to recover money you've lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding your gambling activities from family, friends, or healthcare providers
- Neglecting work, school, or personal responsibilities due to gambling
- Experiencing mood swings, anxiety, or irritability when not gambling
- Borrowing money or using credit to fund gambling activities
- Unable to cut back or stop gambling despite repeated attempts
- Lying about the time or money spent on gambling
- Using gambling to escape problems, stress, or negative emotions
- Friends or family expressing concern about your gambling habits
Self-Help Tools & Responsible Gaming Features
Many online casinos offer built-in tools to help you maintain control. These may include:
- Deposit Limits: Set maximum amounts you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic session duration limits to encourage regular breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming for a period of your choosing
- Account Closure: Permanently close your account if you decide to stop gambling
Take advantage of these features. They are designed to protect you and keep gaming safe and enjoyable.
Support Organizations for Problem Gambling
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
Canada
- Responsible Gambling Council – www.responsiblegambling.org
- Gamblers Anonymous Canada – Support groups and peer counseling
- Provincial Problem Gambling Services: Most provinces offer free helplines and counseling services through health authorities
International Resources
- UK – GamCare – www.gamcare.org.uk – Free support and counseling
- UK – GamStop – www.gamstop.co.uk – National self-exclusion scheme
- Australia – Gambling Help Online – www.gamblinghelponline.org.au – Confidential support and resources
- United States – National Council on Problem Gambling – www.ncpgambling.org – 1-800-GAMBLER (1-800-426-2537)
All of these services are free, confidential, and staffed by trained professionals. There is no shame in seeking help—taking action is a sign of strength.
If You Need Help, Reach Out Today
If you recognize that you have a gambling problem or suspect someone you know does, please seek help immediately. Gambling problems can escalate quickly, but recovery is possible with professional support and the right resources.
Do not wait. Contact one of the organizations listed above, speak to your doctor, or reach out to a trusted family member or friend. Help is available, and you are not alone.
By choosing to play responsibly, you help ensure that online gaming remains a safe and enjoyable experience for everyone.